FAQs

Midad Jewelry - Frequently Asked Questions (FAQs)

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About Midad Jewelry

Question Who is Midad Jewelry?
Answer

Midad Jewelry is a premium online jewelry brand dedicated to offering unique and high-quality jewelry pieces for our discerning clientele.

Product Information

Question What materials are used in Midad Jewelry?
Answer

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Question How do I determine my ring size?
Answer

We offer a ring size guide on our website to help you find the perfect fit. If you're unsure, we recommend visiting a local jeweler for a precise measurement.

Ordering & Payment

Question How do I place an order?
Answer

Simply browse our collection, select the desired item, add it to your cart, and proceed to checkout. Follow the prompts to complete your purchase

Question What payment methods do you accept?
Answer
  • We accept major credit cards, PayPal, and other popular payment methods. All transactions are secure and encrypted for your safety.

Shipping & Delivery

Question How much does shipping cost?
Answer
  • Shipping costs vary based on location and selected shipping method. All shipping fees are calculated at checkout.
Question How long will it take for my order to arrive?
Answer

Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout.

Returns & Exchanges

Question What is your return policy?
Answer

We offer a 30-day return policy on unworn items in their original condition. Please refer to our detailed return policy on the website for more information

Question How do I initiate a return or exchange?
Answer

Contact our customer service team through the website, and they will guide you through the process.

Care & Maintenance

Question How do I care for my Midad Jewelry pieces?
Answer

To maintain the shine and beauty of your jewelry, avoid contact with harsh chemicals, and store in a soft pouch. For detailed care instructions, please visit our Jewelry Care Guide on the website.

Customer Support

Question How can I contact Midad Jewelry for further questions?
Answer

You can reach out to our customer service team via the "Contact Us" page on our website, or email us directly at [customer support email]. We're here to assist you